wins63 Privacy Policy
At wins63, your privacy is as important to us as a fair deal on the baccarat table. This Privacy Policy explains exactly what personal information we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have under Philippine law.
Your Privacy at a Glance
Six core commitments wins63 makes to every player regarding their personal data. The full legal text further below governs in all cases.
Minimal Data Collection
wins63 only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and the provision of our gaming services to Filipino players. We do not collect data for the sake of it.
Secure Data Storage
All personal data held by wins63 is stored on encrypted servers with access controls limiting who within our organisation can view your information. Payment data is handled via PCI-DSS compliant processors — we never store your full GCash PIN or bank credentials.
No Data Selling
wins63 does not sell, rent, or trade your personal information to any third-party marketers or data brokers. Your data is yours. We share it only where required by Philippine law, regulation, or to deliver the services you have requested from us.
Your Rights Respected
Under the Data Privacy Act of 2012 (RA 10173), Filipino players have the right to access, correct, delete, and object to the processing of their personal data. wins63 provides a straightforward process for exercising all of these rights through our customer support team.
Transparent Cookie Use
wins63 uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform usage. We explain every category of cookie we use and give you control over non-essential cookies via your browser settings or account preferences.
Breach Notification
In the unlikely event of a personal data breach affecting your wins63 account, we will notify you and the National Privacy Commission (NPC) within the timeframes required by Philippine law — no silent cover-ups, no hidden incidents.
1 Who We Are
wins63 ("wins63", "we", "us", "our") operates the online gaming and sports betting platform accessible at wins63.net, including any associated mobile web experiences. wins63 is the data controller responsible for the personal information collected through this platform from players and visitors based in the Philippines.
This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data we process in connection with your use of wins63, whether you are a registered player, a prospective player browsing our platform, or a visitor to our website.
By registering a wins63 account, making a deposit, placing a wager, or otherwise using any part of our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
2 Data We Collect
wins63 collects only the personal data necessary to deliver a safe, compliant, and high-quality gaming experience to Filipino players. The categories of personal data we collect are as follows:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC / age verification (21+ requirement) |
| Contact Data | Mobile number (GCash / Maya-linked), email address, city or province in PH | Account communications, transaction alerts, support |
| Financial Data | GCash wallet reference, Maya account reference, BPI / BDO / UnionBank account name, USDT TRC20 wallet address | Deposit and withdrawal processing in PHP |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, bet amounts, win/loss history, session duration, feature interactions | Responsible gaming monitoring, personalisation, AML compliance |
| Communications Data | Customer support chat transcripts, email correspondence, complaint records | Dispute resolution, service quality, regulatory record-keeping |
| Verification Documents | Copy of government-issued ID (e.g., PhilSys, passport, driver's licence), proof of address, selfie for liveness check | KYC compliance, AML regulatory obligations |
Sensitive Personal Information. Government-issued ID copies and biometric liveness checks submitted during KYC constitute "sensitive personal information" under RA 10173. wins63 applies enhanced security measures to this category of data and processes it only to the extent required by applicable anti-money laundering regulations and PAGCOR compliance obligations.
3 How We Collect Data
wins63 collects personal data through the following means:
3.1 Directly from You
Most of the personal data wins63 holds is provided directly by you when you: register a wins63 account; complete the KYC identity verification process; make a deposit or request a withdrawal; contact our customer support team; participate in promotions or complete surveys; or update your account settings and preferences.
3.2 Automatically Through Platform Use
When you access wins63.net, our servers automatically record certain technical data including your IP address, device identifiers, browser configuration, and clickstream activity. This data is collected via server logs, cookies, and similar tracking technologies as described in Section 7 of this Policy.
3.3 From Third Parties
wins63 may receive personal data about you from the following third-party sources: payment processors (GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, Coins.ph, USDT TRC20 network) to confirm transaction status; KYC verification service providers who cross-reference the identity documents you submit; fraud prevention and AML screening services; and, where applicable, law enforcement or regulatory bodies including the Anti-Money Laundering Council (AMLC) and the National Privacy Commission (NPC).
4 Legal Basis for Processing
Under the Data Privacy Act of 2012, wins63 processes your personal data on one or more of the following lawful bases:
- Contractual Necessity: Processing is necessary to perform the contract between you and wins63 — i.e., to provide you with a functioning gaming account, process your deposits and withdrawals in PHP, and settle your bets and winnings.
- Legal Obligation: wins63 is required to process certain personal data to comply with Philippine law, including the Anti-Money Laundering Act (AMLA), PAGCOR regulatory requirements, and tax reporting obligations.
- Legitimate Interests: wins63 processes technical and usage data on the basis of legitimate interests in preventing fraud, maintaining platform security, detecting problem gambling behaviour, and improving the quality of our services — provided these interests are not overridden by your rights and freedoms.
- Consent: Where wins63 processes your data for purposes beyond those above — such as sending you promotional communications about new games or offers — we do so on the basis of your consent. You may withdraw consent at any time via your account notification settings or by contacting support.
5 How We Use Your Data
wins63 uses the personal data we collect for the following purposes:
- Account Management: Creating and maintaining your wins63 account; verifying your identity and age (21+ requirement); resetting passwords and managing account security.
- Service Delivery: Enabling you to access and play JILI slots, live dealer games, bingo, sports betting, Ocean Lord, and all other wins63 gaming products; processing PHP deposits via GCash, Maya, and bank transfers; paying out verified withdrawals.
- Regulatory Compliance: Conducting KYC checks; monitoring transactions for AML red flags; reporting to the AMLC where legally required; fulfilling PAGCOR compliance obligations; maintaining records as required by Philippine gaming regulations.
- Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling; enforcing self-exclusion requests and deposit limits; complying with requests from the player or their authorised representative to restrict account activity.
- Customer Support: Responding to your enquiries, complaints, and dispute submissions; maintaining records of support interactions for quality assurance and regulatory purposes.
- Platform Security: Detecting and preventing fraud, cheating, collusion, bonus abuse, and other prohibited conduct; identifying and blocking access from restricted jurisdictions.
- Marketing Communications: Sending you personalised promotions, bonus offers, and game updates via SMS or push notification — only where you have opted in and subject to your right to opt out at any time.
- Analytics and Improvement: Analysing aggregated, anonymised usage data to improve platform performance, user experience, and game selection — with no individual player identifiable from this analysis.
6 Sharing Your Data
wins63 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
6.1 Service Providers
wins63 engages trusted third-party service providers to support platform operations. These include payment processors (GCash / Maya / bank transfer partners), KYC and identity verification providers, cloud hosting and data storage providers, customer support software vendors, and fraud and AML screening services. All service providers are contractually bound to process your data only on wins63's documented instructions and to maintain security standards consistent with RA 10173.
6.2 Regulatory and Law Enforcement Authorities
wins63 will disclose your personal data to Philippine regulatory and law enforcement authorities — including the AMLC, NPC, PAGCOR, the Bureau of Internal Revenue (BIR), the National Bureau of Investigation (NBI), and Philippine National Police (PNP) — where we are legally required to do so, where we believe disclosure is necessary to prevent fraud or money laundering, or where ordered by a court of competent jurisdiction.
6.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of wins63's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via the contact details on your wins63 account, and the acquiring entity will be required to honour the commitments in this Privacy Policy.
6.4 With Your Consent
wins63 will share your personal data with any other third party only where you have given explicit, informed consent to that specific sharing, which you may withdraw at any time.
No International Transfers Without Safeguards. If wins63 ever transfers personal data outside the Philippines — for example, to an internationally hosted cloud server — we ensure that adequate safeguards are in place consistent with the NPC's cross-border data transfer guidelines, including contractual clauses that afford Filipino players the same level of protection as RA 10173.
7 Cookies & Tracking Technologies
wins63 uses cookies and similar technologies (local storage, session tokens, pixel tags) to operate and improve the platform. The categories of cookies we use are described below:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Strictly Necessary | Keeps you logged into your wins63 account; maintains your session security token; remembers your language preference (en-PH). | No — essential for platform function |
| Functional | Remembers your preferred game lobby view, deposit method, and notification settings so you do not need to re-enter them each visit. | Yes — via account settings |
| Analytics | Collects anonymised data on pages visited, game load times, and feature usage to help wins63 improve platform performance and identify bugs. | Yes — via browser cookie settings |
| Security | Detects unusual login patterns, multiple account attempts from the same device, and potential fraud signals in real time. | No — required for account protection |
You can control non-essential cookies at the browser level through your browser's privacy or settings menu. Please note that disabling functional cookies may affect your wins63 experience — for example, you may need to re-enter your preferred settings on each visit. wins63 does not use third-party advertising or behavioural targeting cookies.
8 Data Retention
wins63 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to longer retention periods required by Philippine law. Our standard retention periods are as follows:
- Account and KYC records: Retained for a minimum of five (5) years from the date of account closure or the last transaction, in compliance with AMLA record-keeping requirements.
- Transaction records (deposits and withdrawals): Retained for a minimum of five (5) years from the date of each transaction for AML and BIR compliance.
- Customer support communications: Retained for two (2) years from the date of the last interaction, unless the communication relates to an open dispute or regulatory investigation.
- Marketing preferences and consent records: Retained for the duration of your wins63 account plus one (1) year to evidence consent where applicable.
- Technical / server log data: Retained for ninety (90) days for security analysis, after which it is anonymised or deleted.
When personal data is no longer required and no legal obligation requires its retention, wins63 will securely delete or anonymise it in a manner that prevents reconstruction. You may request deletion of your personal data earlier than the above periods where no overriding legal obligation applies — see Section 9.
9 Your Rights Under Philippine Law
As a Filipino data subject, the Data Privacy Act of 2012 grants you the following rights in respect of personal data held by wins63. You may exercise any of these rights by contacting our Data Protection Officer at the details in Section 13.
Right to Access
Request a copy of the personal data wins63 holds about you, along with information about how it is being processed.
Right to Correction
Request that inaccurate, incomplete, or outdated personal data in your wins63 account be corrected without undue delay.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention requirements.
Right to Object
Object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
Right to Data Portability
Request a machine-readable copy of personal data you provided to wins63, to transfer to another controller where technically feasible.
Right to Lodge a Complaint
File a complaint with the National Privacy Commission (NPC) if you believe wins63 has processed your personal data in breach of RA 10173.
wins63 will respond to all data subject requests within fifteen (15) business days of receipt. Where a request is complex or numerous, we may extend this period by a further fifteen (15) days, notifying you of the extension and the reason for it. wins63 does not charge a fee for exercising your rights, except where requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
10 Data Security
wins63 implements a range of technical, organisational, and physical security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
- Encryption in transit: All data transmitted between your device and wins63.net is encrypted using TLS 1.2 or higher. HTTPS is enforced site-wide with HSTS headers.
- Encryption at rest: Sensitive personal data and KYC documents stored on wins63 servers are encrypted at rest using AES-256 encryption.
- Access controls: Access to player personal data within wins63 is restricted on a strict need-to-know basis. All staff with data access undergo background screening and are bound by confidentiality obligations.
- Multi-factor authentication: wins63 internal systems require multi-factor authentication for all staff accessing production databases containing player data.
- Penetration testing: wins63 engages independent security professionals to conduct regular penetration tests of the platform and promptly remediate identified vulnerabilities.
- Incident response: wins63 maintains a documented data breach response plan. In the event of a breach affecting your data, wins63 will notify you and the NPC within seventy-two (72) hours of becoming aware, as required by NPC Circular 16-03.
While wins63 takes all reasonable steps to safeguard your personal data, no online platform can guarantee absolute security. You also have a role to play — protect your wins63 account by using a strong, unique password and never sharing your login credentials with anyone.
11 Children & Minors
wins63 is strictly an adult gaming platform. No person under the age of 21 is permitted to register a wins63 account, make a deposit, or participate in any real-money game or betting activity on our platform. This age threshold is set by PAGCOR and Philippine gaming law.
wins63 does not knowingly collect personal data from individuals under 21. If we discover or are notified that an account has been registered by a person under 21, we will immediately suspend that account, cancel all pending transactions, delete the associated personal data to the extent not required for regulatory record-keeping, and refer the matter to the appropriate authorities where warranted.
If you are a parent or guardian and believe that a person under 21 has registered a wins63 account using information within your household, please contact us immediately at [email protected] so that we may take prompt action.
21+ Policy. wins63 enforces age verification at registration and may request documentary proof of age at any time. Players in Makati, Cebu, Davao, Quezon City, Manila, and across the Philippines — please ensure that access to wins63 on shared devices is restricted to prevent underage access. Visit our Responsible Gaming page for guidance on parental controls.
12 Changes to This Policy
wins63 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or the services we offer. The effective date at the top of this page will be updated whenever a new version is published.
For material changes — those that significantly affect your rights or the way we process your personal data — wins63 will notify registered players via SMS to the mobile number on file and/or by a prominent banner on the wins63 platform, at least seven (7) days before the changes take effect.
For non-material changes, such as clarifications, corrections of typographical errors, or updates to reflect new payment methods, wins63 may update the Policy without advance notice. We encourage you to review this Privacy Policy periodically to stay informed about how wins63 is protecting your data.
Your continued use of wins63 following the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree with any material change, you may close your account in accordance with the Account Termination provisions in our Terms & Conditions.
13 Contact & Data Protection Officer
wins63 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data, or if you wish to exercise any of your rights under Section 9, please contact the wins63 DPO:
Data Protection Officer — wins63
Email: [email protected]
Subject line: "Privacy / Data Subject Request"
Response time: Within 15 business days (Philippine Standard Time)
If you are not satisfied with wins63's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and enforcing RA 10173.
National Privacy Commission (NPC). The NPC accepts complaints from Filipino data subjects regarding alleged violations of the Data Privacy Act of 2012. For information on how to file a complaint, visit the NPC's official government website or contact the NPC via their official government contact channels. wins63 cooperates fully with all NPC investigations and regulatory inquiries.
Play Safe & Smart at wins63
Your data is protected, your funds are secure, and your experience is backed by wins63's commitment to fair play. Explore the full platform — JILI slots, live baccarat, PBA betting, bingo, and more — all in PHP with GCash and Maya. Must be 21 or older.